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Privacy Policy

At, Your privacy is very important to us. We want to make your experience at our website with complete confidence. we respect our valued customer's privacy and ensure not to collect any information other than the information relevant to make booking with us

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the "Services")-those who access some of our Services but do not have accounts ("Visitors") as well as those who may purchase Products -what we do with the information we collect, and the choices Visitors have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.

1. Collection of Personal Information We collect your information mainly when you contact us to inquire us about our products and services or make a booking with us. This usually includes your Name, Email id, Mobile / Whatsapp Number, Apartment - Hotel - Residence info, Bank or payment details,travel requisites and referral source. Upon the submission of information, you give consent to True Blue Travel Dubai Tourism & Tours Guidance Services LLC to use your information to process orders in an accurate and prompt manner.

2. Use of Information Any personal information of a client obtained through this website will be utilized by True Blue Travel Dubai to process his or her booking, verify credit card details, and provide relevant information associated with client’s travel or any other subsidiary services he or she would like to avail of. We will not sell, lease, share, or rent such information to third parties.

3. Privacy of Your Information All information provided by our customers during online booking, such as their Name, Email id, Personal Mobile details is considered private, and will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the loop is fundamental for the successful processing of your order. But before disclosing your information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.

4. Legal Disclosure of Information We may disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights and / or abide by a court order or a legal proceeding.

5. Credit Card Details We do not ask or collect or process any personal financial information (such as credit or debit cards, bank account details or other payment instrument) or other personally identifiable information belonging to you. After fill tour booking form you will be redirect to Payment Company Secure website for make online payment through Credit / Debit Card.

6. Tour Prices Prices on True Blue Travel Dubai are different from other tour providers non competitive and contain no hidden charges. The prices on the website are managing by True Blue Travel Dubai Tourism Company. We are dubai base legal tourism company & focus on quality service to making our guests dubai trip enjoyable more then their expection. We do not charge our customers a fee for making bookings on listed trips. Any tour you want do book through website

7. How does booking works? Any tour you are interested in to do. You can book through website booking form. After receiving your basic details ( such as :: Name - Email - Mobile - Tour date - Hotel Name ), our booking teams will reply you confirmation email with pick time.

8. Cancellation By making a booking with local tour company / operator ( BDT Tourism Services LLC ) , you accept the cancellation policy of that tour operator, and any other terms and conditions specific to that tour operator. The cancellation policy of each tour is made clearly available on the particular trip’s booking page prior to booking. We recommend that you ensure you have read the cancellation policy fully before completing your booking. If you wish to modify or cancel a booking, please contact our customer service by telephone or email, where we will be happy to help. Please note that depending on the cancellation policy of tour operator, you may not be entitled to a full or partial refund.

9. Online Payments and Payment Methods Payment for tours / trips can be made through Credit card or bank transfer . Online payments can be made with Credit or Debit cards through Second Party secure online payment provider, Cards which are accepted include Mastercard, and Visa, but will depend on your country of origin. All card payments are made on Easypay’s platform and True Blue Travel Dubai does not handle any card details. For bank transfer, True Blue Travel Dubai Company bank details will be provided once the booking is made. Once the customer transfers the payment to the account, Please share the Bank Transaction id or proof via email.

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