There are the General Terms & Conditions governing your use of our services. By accessing, using or Signing up for our services, our Newsletters OR any other services.You are concluding a Legally Binding agrement base on these terms with True Blue Travel Dubai.
Our policy assures you of an economic pricing, along with the convenience of making reservation online. Unless otherwise mentioned, prices quoted on our website are charged on per person sharing basis, and do not include tips given to tour guides or drivers. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners. Full payment must be done by credit card, or Cash collection from hotel or online transfer to company Bank account.
3. Confirmation of Payment Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
4. Cancellation, No Show, and Refund Policy 4.1 ) Cancellation The following conditions may apply in the event of any cancellation:
4.1 ) No Show
For reschedule tour or changing date or airport transfer or pick up date changing, Please inform us minimum 2 days before. on tour day at pick time make your availability in Hotel, Apartment Lobby or at pick point given from you while booking tour online or at phone call.
If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services. 4.2 Refund Policy
“Refunds will be done only through the Original Mode of Payment”
If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back
Please note that gift tours or birthday tour package both are non-refundable and non-cancellable.
5. Cancellation Procedures Prior to making cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to True Blue Travel Dubai in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax, or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. True Blue Travel Dubai cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
6. Website Usage Restrictions All content in this website, including logo, information on tour package, pricing details, and other relevant details, are proprietary to True Blue Travel Dubai Tourism Company. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
7. Company Name True Blue Travel Dubai is Dubai Base Legal Tourism Company & registered in UAE Government department DTCM. Using our name without company permission is strictly prohibited and we will complaint to Government for immediate action.